Payment may be made by paypal, debit, credit or charge card. You cannot pay for your order by cash or cheque.
The debit, credit and charge cards accepted by us are those listed on the web site on the date on which your order is placed.
All card transactions are dealt with by Sage Pay and as such are protected by 3D secure.
We reserve the right to terminate our agreement with you if we are refused authority for payment or reasonably believe that payment will be refused at any stage.
As a company that does business purely over the internet, we understand the importance of security. That's why we have a number of highly secure systems in place to give you confidence when paying by card, as well as when you give us personal information, such as your address or telephone number. We use Secure Socket Layer (SSL) technology to encrypt your details whilst they travel from your computer to our system. This ensures your payment card and personal details are kept private except where we have advised you otherwise in our terms and conditions. We do not store your payment card details. We store your personal details on a secure encrypted server that is not accessible via the internet.
We guarantee the quality of our goods. All goods are checked and photographed upon packing prior to despatch.
All deliveries are fully tracked with YODEL.
In the unlikely event that the goods are damaged in transit you must notify us promptly in writing, by phoning or by using the online refund service on the website of any dissatisfaction with your order. Please attach photographs and we will promptly and fully refund the price of any goods that do not meet with your reasonable satisfaction or arrange for the delivery of replacement goods, provided that you notify us within 14 days of delivery of the goods.